FAQ

Frequently Asked Questions

Is red light safe for daily use?
Yes. 650nm red light is non-ionizing and gentle. It's widely used in wellness and skincare devices. We recommend 10–20 minutes per session, 3–5 times per week.

Can I use Alméra in water?
Absolutely. Alméra is IPX7 waterproof, meaning you can safely use it in the bath or shower and rinse it under running water.

How long until I see results?
Everyone's skin is different. Many users notice a feeling of improved skin texture and comfort after 2–4 weeks of regular use. Consistency is key — make it part of your routine.

Is this a medical device?
No. Alméra is a personal wellness and skincare device. It is not intended to diagnose, treat, cure, or prevent any condition. If you have specific health concerns, please consult your healthcare provider.

Can I use it with skincare products?
Yes! Alméra pairs beautifully with your favorite serums or oils. Apply your product first, then use Alméra to gently massage the area.

How do I clean it?
Simply rinse with warm water and mild soap. The IPX7 waterproof design makes cleaning effortless. Dry with a soft cloth and store in the velvet pouch.

How long does the battery last?
A full charge (approximately 2 hours via USB-C) lasts for multiple sessions. We recommend charging after every 3–4 uses.

What's your return policy?

If your device arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery at support@almeracare.com with an unboxing video and photos showing the issue. Our after-sales team will verify and arrange a free replacement promptly. Your device is also covered by a 1-year warranty against manufacturing defects. See our Return & Refund Policy page for details.

Do you ship internationally?
Yes! We offer free worldwide shipping. Delivery times vary by region — see our Shipping Policy for details.